Privacy Policy

Information we collect

When you submit an inquiry, we may collect company name, country, contact details, equipment class, plant information, product demand and any files or descriptions you voluntarily provide.

How we use information

We use this information to route your request to the correct engineering, parts or field-service team; prepare quotations; answer technical questions; and maintain records related to project support.

Sharing

We may share necessary inquiry details with authorized service partners, logistics providers or technical reviewers when required to answer your request. We do not sell inquiry information.

Retention and security

Project records are retained only as long as needed for quotation, service, compliance or customer-support purposes. We use reasonable administrative and technical controls to protect submitted information.

Your choices

You may request correction or removal of inquiry data by contacting [email protected]. Some records may be retained when required for legitimate business, safety or legal reasons.